I Lost my Data

Digital data can be very ephemeral and unstable and there are many ways you can lose it. Physical damage of your devices, termination of your accounts, erroneous deletion, software updates and software crashes can all propel a loss of data. Besides, sometimes you might not be aware of how your back-up system works, or simply have forgotten about your credentials or the route to find or recover your data.

This section of the Digital First Aid Kit will walk you through some basic steps to diagnose how you might have lost data and potential mitigation strategies to recover it.

Here is a questionnaire to identify the nature of your problem and find possible solutions.